Tuesday, January 22, 2008

Enroll/Unenrolls Occur Automatically in Blackboard

Over Thanksgiving break, the HelpDesk started a daily import of course enrollments and withdrawals from the Empower system. These processes will synchronize Blackboard enrollment information with data in the Webtools database.

This change has caused some confusion. Students that unenroll/drop a class are still listed in the Blackboard course user list with an X next to their name. The X indicates that they can not see the course or any of its contents. Disabling the student's ablility to view the course rather than remove them from the course entirely allows assignments or grade records already assigned in Blackboard for that student to remain intact. Unfortunately, if you view the Gradebook for the course, the unenrolled students still appear in the grade book with no visual indication that they have dropped the course.

Blackboard is aware of the issue, and is working on a solution to this problem.

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