Friday, June 13, 2014

Printing statisics for 2014 Fiscal year ended 5-31-14

Printing statistics for 6-1-13 through 5-31-14
These are for print jobs that went through the print servers only. Any direct printing to a print via IP address printing is not tabulating nor is local printing in an office via USB cable.
2014                                     2013 for comparison
Total pages:    2,169,700         2,342,399
Total sheets*: 1,582,450         1,712,906
Total Jobs:         491,205            539,781
Average pages per job:   4.42        4.34
Average sheets* per job: 3.22       3.17
* sheet is one piece of paper, page is one side of a sheet. Think of a book, it has two pages per sheet of paper.
Of note while the page volume went down the actual per job sheet quantity went up. This indicates less two-sided printing was done 2014 versus 2013.
The top 3 printers, page count wise, were in the Main floor public space of the Library; GremLab 160,331, GremLab2 139,376, and Lib Webpals, 101,400.
The top 3 printers, sheet count wise, were GremLab 92,408, FAID2 83,046, and GremLab2 81,191.
The top 3 printer, total print job wise, were GremLab 25,292, Gremlab2 22,924, and FAID2 22,428
Please be conscientious when printing, as paper does cost money to buy and if not recycled ends up in landfills.
iT and HelpDesk staff

Monday, June 9, 2014

Can't Decide what Excel Chart to Use?

These chart descriptions may help.  Excel has 11 major chart types with variations on each type. For most business dashboards and reports, you will only need a handful of the chart types available in Excel, including the following:

Wednesday, March 5, 2014

SPAM/PHISHing Email Information

Due to the rash of emails that got into the Google domain the past couple of weeks and the fact that many responded or provided his or her information figured this would be a good time to point out the TechFAQ article about SPAM and Phishing email context and what to look for if you are unsure if it is SPAM or valid.

The link to the article is

While this may never catch all scenarios, experience with these emails indicates most fraudulent emails have at least one aspect included in the article. One big trigger, which should be obvious, is that the "reply to" address is external or any links or addresses requesting the information are not associated with Saint Mary's University or

Again we do not ask for information in this manner unsolicited. You, as the customer of the SMU HelpDesks and/or  Information Technology Services, have already been in contact with us in some way regarding your account and we have responded, with some initial problem solving or directions, to you via email, chat, or phone.

We hope this helps you keep your information safe and assists you in helping us protect Saint Mary's University resources going forward.

Brian Behling
HelpDesk Manager - Winona Campus

Friday, February 21, 2014

Blackboards Item Anaylsis

Use Item analysis to see statistics on overall test performance and on individual test questions. Identify and easily correct ineffective or misleading questions and your tests are re-graded automatically.

To watch the video and learn more, click here.

Blackboards Retention Center

The Retention Center provides an easy way for instructors to discover which students in their courses are at risk. Instructors can communicate with struggling students and help them take immediate action for improvement.


And you can revise the Retention Center to show students that are high achievers!

Here is a summary of what can be done within the Retention Center.

To learn more, click here.

Thursday, February 20, 2014

Office for Mac - PowerPoint 2011

Tools you want, when you want them.

Making Every Presentation Professional

For more Microsoft 2011 for Mac, go here

Windows 7 Calculator

The calculator in Windows 7 has been improved, with more features.

Scientific Mode

Programmer Mode

Statistics Mode

Calculation History

Convert values from one unit of measurement to another

Calculate Dates

Calculate fuel economy, lease or mortgages payments

Look What is New in Office 2011 for Macs

Here are a few new items.  Click on the links for more fun new items.

Microsoft Office Mac Ribbon.  To learn more, go here.

Equation tools, now available on the Ribbon.  For More information, click here.

Finish your work sooner?  More information here.

Monday, February 17, 2014

New in Windows 7 - Snipping Tool

The Snipping Tool captures a screen shot of anything on your desktop, for example a picture or a section of a webpage.

I created this image with the Snipping Tool.

To view this video and see more on how to use this new feature, Click here.

Some new Features in Windows 7

Here is a video on the new Windows 7 Desktop.
   Some features are:

  • New ways to juggle windows
  • New wallpapers
  • Retooled taskbar and more
To see more, click here.

Going from Win XP to Win 7 - See New Features

For those who are seeing Windows 7 for the first time, here are new features you may want to check out.
(The 64 bit features do not apply.) 

To view these features, click here.

Training Videos for Office 2010 PC and Office 2011 Mac

Here are links to some video's for Office 2010 for PC.

Video's start from Beginner to Advanced Users.

Click here to view video's for Word 2010.

Click here to view video's for PowerPoint 2010.

Click here to view video's for Excel 2010.

Click here to view video's for OneNote 2010.

And for Mac users, here are links to Office 2011 for Macs.

Click here to view video's for Word 2011

Click here for view video's for PowerPoint 2011